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ByJ.P. Allen

What is Expat911 and How Does it Work?

Expat911 is an application that was created for Expat’s living in Mexico

The application was created due to the lack of English speaking 911 operators here in Mexico. We heard from many Expats living here in Mexico that they were unable to report emergency situations due to the language barrier. 911 services in Mexico vary from state to state.

Some of the states have a part time operator who speaks English, but that operator is only available at specific times. There are other states that do not have any English spoken operators. This is a big problem if you are facing a life threatening situation and you are unable to explain what type of emergency responder you need.

Most of the Expats living in Mexico have never thought about this issue. Unfortunately, they only find out about this when it may already be too late. It’s important to take all precautions ensuring your protection before these situations arise. We hope that you never have to use our application, but if you do it’s important to know that we will be there for you 24 hours a day and 7 days a week. This insurance will allow you to feel at ease knowing that you are protected at all times and all places during your time in Mexico. The application has built in GPS technology which allows you to report your emergency to us at home or on the road.

The application is very simple to use.

There are 3 emergency buttons that you can push during your emergency. The 3 options are for Police, Ambulance or Fire. When you click which emergency situation you’re having, you can then add a message as well. This message and alert will be received by our team. We will call you immediately to ask for any additional details. Then we will call 911 on your behalf and report this emergency. Once we have reported the emergency, we will call you back to let you know that help is on the way.  We will then ask if you wish for us to reach out to your contacts.  We will then contact your family back home in the US/Canada if you confirmed. We will also call any neighbors, family, loved ones and even local doctors that you have in your predetermined contacts to let them know about your situation.

We mentioned before that we use GPS technology in the application. This is extremely important because we can send emergency responders to your location even when the situation is not in your home. If you are in a car accident this is key as we can see the location and use this during the reporting to 911.  Would you be able to explain your locations to Mexico’s 911 services if you were not at home?  Mexico’s 911 does not have GPS capabilities, and so if you called 911 they would not know where you are.  You would have to be able to explain where you are and know the streets to give them the address.  We can also cover you while you are traveling to other cities within Mexico, or even while you are out just running errands.

  • This service is only $ 99.00 USD per year.
  • We also offer a couples package for $ 148.50 USD per year.  Please inquire on how to activate this plan as it requires a 50% off coupon for the 2nd user that we must send to you after the first user makes the full payment.
  • That’s less than a night’s stay in a hotel or a dinner for 4 at a nice restaurant.

Below is a guide to help you get set up:

Step By Step Guide To Setting Up Expat911

It will take around 15 minutes, but once done you will be covered for life.


ByJ.P. Allen

Emergency App for ExPats

English speakers!  Live Safe and Secure in Mexico using our emergency and crime reporting App.

You have come to live in a new country but the native language is Spanish.  The problem is that you don’t speak Spanish fluently.   Even worse is that during an emergency situation, you don’t feel confident that you can communicate fast with Emergency Operators.  So what should you do?

That is the question that we asked, and the reason that we came up with the ExPat911 Emergency App!

Using the latest 21st century technology, we developed a simple to use APP that makes communicating with emergency operators in English as easy as one click of a button on your smart phone. That’s it!  Our system does the rest.

We immediately contact Mexico’s 911 in your local area.  We also notify the federal authorities.  In addition, we notify all predesignated contacts you specified when you signed up.  In other words, we will notify your kids, friends, attorneys and doctors.  Whomever you have listed as an emergency contact will be immediately notified during your emergency.

So sign-up now and get protected.


ByJ.P. Allen

Use Our Smart Phone App and Get Emergency Ready

Are you an English speaker who lives in or is visiting Mexico? 

If you answered yes, then our Emergency App is for you.

All you have to do is sign-up, and download the App.  Then you will have it on your smart phone at all times and be ready for any emergency situation.

In case of any emergency, you hit one button and our system goes into action notifying the proper local and federal authorities of your emergency.  It also notifies all of your designated family, friends and necessary associates of the emergency so that they are aware and can take appropriate actions.

Our ExPat911 Emergency App is the necessary tool you need while living in Mexico.

To be clear, this is for English speakers who have difficulty communicating in Spanish; especially in emergency situations under pressure.  Our APP allows you to just click one button on your phone, and we will take care of the rest.

So sign-up now.  Get the peace of mind knowing that anywhere in Mexico, you are properly covered and protected.

The App does have a cost of $ 99.00 per year.  We also offer a couples add on if you would like to add your spouse or loved one.  The extra add on has a cost of $ 49.50 per additional user which is 50% of the usual cost.  Once the first user pays the full amount, they can contact us at  Just send as an email requesting the coupon for the add on which will apply the 50% during checkout.



ByJ.P. Allen

Sign up Now and Live Care Free in Mexico

For just an average of $ 8.25 USD per month, you can live in Mexico safe and secure without worry.

So you come to live in Mexico to be free of worry living the good life.

You have everything you need and love your life here in Mexico

But in Emergency, you don’t quite speak the Spanish language well enough to call the local emergency authorities when lighting strikes.  So what to do?  Well, that’s what asked?  So we developed an Emergency APP in English that communicates with local and federal authorities in real time to get you the help you need in emergency.

All you do is click on the HELP button and every agency and person needed is notified and on their way to help.

Our system even contacts all your predesignated contact list ie… your doctor, spouse, partners, kids, attorneys and more.  Tell us who and will make sure they get the message that you’re in an Emergency situation and how to take action to help you.

So sign-up now and get the security you need with our ExPat911 Emergency App.